faq

Frequently Asked Questions (FAQ)

Welcome to the i13Beauty FAQ section! Here, we address common questions and concerns to provide you with all the information you need to make the most of your skincare journey. Whether you're curious about our products, ingredients, or skincare routines, we're here to guide you every step of the way. Dive in to discover more about our commitment to quality, efficacy, and your radiant skin.

Normal Deliveries usually takes 2-3 working days while Expedited Deliveries will take 1 working day.

Yes. An invoice will be sent to your registered email address. You can always request for a copy by sending us an email at sales@i13beauty.com.

Yes. Refund is possible. You can check our Delivery and Return policy for more information.

Delivery charges will depend on your location and it will be included from the total amount when you check out of our shop/store.

You can track your order from the tracking order page. We will update you through email about the status of your order.

    Our Address

    1321 Perfumes & Cosmetics Trading Co. LLC

    Dubai, United Arab Emirates

    +971 552508178

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    Quick Help

    You can ask anything simply by sending us an email or by filling up the form provided above.